Both myself and Amanda want to express our gratitude and thanks for the amount of work you have both put into us getting this mortgage, and for being on hand for phone calls and emails when we have needed help. We know we have been a complicated/problem case but you have both been fantastic and never made us feel like a burden. We are hugely appreciative of everything you have done. I wish to apologise in advance because in 2 years when our fixed term is up, we are coming back to you for a renewal!